Innovate
With Insight

Research Consulting

Human Insights is a research consulting agency that helps our partners better understand the people they depend on for success.

Our expertise is Human Factors and User Experience research, providing insights and information to support the design, development and evaluation of products, programs and services.

We tailor our approach to our partner’s needs and capabilities, to help provide the right insight at the right time.

Our Team

How Can Human Insights Help?

Need some quick research support for your product development team? Want to evaluate the impact of a new program you’re launching? Writing a grant and looking for Human Factors expertise? We’re happy to help wherever you are in your journey. We’ve worked across multiple industries providing the following services.

User Experience & Usability

Successful companies do more than deliver a product or service, they deliver exceptional experiences. Human Insights provides research expertise to create those experiences

Quality Improvement & Safety

If you are in a high reliability industry, there’s a good chance a regulator somewhere wants you to be thinking about Human Factors to ensure safe and reliable operations and production.

Environmental Design

The environments people occupy affect them in a lot of ways. From infection prevention and control to workforce efficiency, Human Insights helps you build safe and efficient spaces

Research Operations

Looking to build research expertise within the team you already have? Trying to figure out how to integrate research processes within your organization? Human Insights can help to establish a solid foundation through coaching, training, program development and strategic advising.

Research Services

Working with Human Insights

Human Insights consulting flowchart

The Physician Learning Program

Human Insights’ design approach is practical, professional, and comprehensive.  We do not hesitate saying Greg and his colleagues will serve you well in unmasking user needs and helping your enterprise meet stakeholders’ expectations.

Joe MacGillivray
Managing Director, The Physician Learning Program 

Blackline Safety

Greg has been working with the Blackline Safety User Experience team for over a year. He has helped us plan research activities, train new researchers, create processes and advise on team structure. Greg’s communication style is thoughtful, concise, and focused on objectives. He is results driven and doesn’t get hung up in overly academic pursuits unsuited for fast paced technology companies. We’ve continued turning to Greg because he is creative with insightful intuition

Phil Benson
Director of UX, Blackline Safety

ATB Financial

Greg is an ideal service delivery partner. He commands tremendous expertise in his domain and provided us with invaluable insights – from broader demographic and market research, to more defined product development research, customer usability testing and much more. He easily understood our products and goals, and was able to provide value and insights even beyond what we knew we needed at times. Acknowledging the excellent quality of Greg’s work is obvious.

Craig Poffenroth
Product Manager, ATB Financial 

Mount Royal University

Greg (and team) brings considerable expertise and thoughtfulness with his User Experience lens to any project. Thorough research is the foundation of any work and measurable, meaningful metrics allow teams to understand what makes a project successful. Greg works with end users, patients, technical experts and executives. His inclusive communication style means everyone involved in his projects are integrated into decisions and consequently committed to achieving project outcomes.  

Greg is also an educator and shares his considerable knowledge with all. He is a true user advocate. 

Brian Traynor
Acting Dean, Faculty of Business and Communication Studies, Mount Royal University

Still curious about how Human Factors and User Experience research can support your organization, or want to learn more about what Human Insights does? We're happy to chat!

Let's Get in Touch